Product Return Policy

At Jalkhukadi, we strive to ensure that you are satisfied with your purchase. If you are not completely satisfied with your clothing items, please review our return policy below:

Return Eligibility

Timeframe: Returns must be initiated within 3 days from the date of delivery.
Condition: Items must be returned in their original condition, including tags, packaging, and any accessories. Items that have been worn, washed, or altered are not eligible for return.
Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

Return Process

Request: To initiate a return, contact our customer service team at [Customer Service Email/Phone Number] with your order number and reason for return.
Authorization: Our customer service team will provide you with a return authorization and instructions on how to return your item.
Shipping: You are responsible for the cost of return shipping unless the return is due to a defect or error on our part. We recommend using a trackable shipping service to ensure the safe return of the item.

Refunds and Exchanges

Refunds: Refunds will be processed to the original payment method once the returned item has been received and inspected. Please allow [specify period, e.g., 7-10 business days] for the refund to be reflected in your account.
Exchanges: Exchanges are subject to product availability. If you wish to exchange an item, please contact our customer service team to check for availability and receive further instructions.

Non-Returnable Items

Final Sale: Items marked as "final sale" or "non-returnable" at the time of purchase are not eligible for return or exchange.
Custom Orders: Custom or personalized items are not eligible for return or exchange.

Defective or Incorrect Items

Defects: If you receive a defective or incorrect item, please contact our customer service team within 3 days of receiving the product. We will arrange for a replacement or refund at no additional cost to you.
Inspection: All returned items are subject to inspection to ensure they meet our return criteria.

Policy Updates

We reserve the right to update or modify this return policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes your acceptance of the updated policy.